Hello, my name is Dustin Simpson and I have experience serving as an RV expert witness in numerous cases, in multiple states. Throughout this experience I have served not only on the prosecution side, but on the defense side as well.
These cases have included RV lemon law, RV dealership fraud as well as RV consumer fraud. Choosing the right RV expert witness for your case is crucial. Contact us to schedule a consultation so we can fully understand your case and see if we are able to assist.
I get contacted by lemon law attorneys, RV dealership defense attorneys as well as RV insurance defense attorneys and RV consumers looking to resolve lemon law, misrepresentation, and RV valuation.
There are times where I cannot assist on cases due to various reasons. Some of these reasons include: a case involving an accident that requires an accident reconstruction expert or a case involving building, manufacturing, or chemical testings.
Please note: I am NOT an attorney. I cannot and will not provide legal counsel. I am solely an expert witness.
If you would like to inquire on retaining me as an expert witness.
Please call (209) 263-7040 or e-mail expertwitness@calrvspecialists.com
About Us
Dustin and Ashley Simpson are the owners and operators of California RV Specialists in Lodi, California. Our repair facility has been servicing customers at the same location since 2003. What sets us apart from the dealerships is we are here to fix and maintain what you have, and not sell you a new one.
Ashley Simpson acquired a Bachelor of Arts in Business Administration from Simpson University (Redding, CA). After climbing the corporate ladder in the Health Insurance field for over 10 years, she married into the RV industry and hasn’t looked back! She currently serves as the office manager at California RV Specialists where she handles Accounting, HR, Social Media, Editing, Content Creation, Customer Service and Scheduling.
Dustin Simpson With over 25 years in the RV Industry, Mr. Dustin Simpson has worn many hats. From an RV Technician (both in the shop and mobile), Warranty & Parts Administrator, Parts & Service Manager, Teacher/Trainer and Business Owner. Outside of these typical roles and responsibilities within the industry, Dustin enjoys being a Content Creator, Brand Ambassador, Author, and Expert Witness. He has served as an expert witness in multiple cases in California, Washington, Idaho, and Texas.
While Dustin currently juggles multiple roles and responsibilities, most of his time is spent operating his independent repair facility, California RV Specialists (CALRV). This highly rated RV repair facility has been operating at the same location since 2003, specializing in maintenance, repairs, and upgrades.
CALRV inspects, diagnoses, evaluates, and repairs RVs. CALRV is an independent shop and not affiliated with any manufacturer, allowing Dustin and his team to be completely honest with inspections, repairs, and recommendations – without stepping on a business partner’s toes.
Dustin has inspected thousands of RVs during his career, diagnosing various problems from stem to stern. He has performed repairs of all mechanical defects and other failures in RVs. Dustin has also assisted with design changes, recalls, engineering changes, working directly with RV manufacturers.
Dustin also manages several media platforms, including Facebook, Instagram, LinkedIn, Google Business, Yelp, X, TikTok, Truth Social, and the CALRV business website. He enjoys sharing information on repairs and maintenance with RV consumers.
CURRENT PROFESSIONAL EXPERIENCE
OWNER, CALIFORNIA RV SPECIALISTS – LODI, CA
With his current staff of 12 employees, Dustin oversees the entire operations of the business which includes service writers, parts department, technicians, and lot porters. With 3 – 5 units being brought in daily for repairs, Dustin ensures the team works efficiently to exceed the company’s financial goals while ensuring the customers receive excellent customer service and superior workmanship. While managing the business, Dustin finds a great benefit in routinely inspecting all units on the lot. He not only identifies opportunities for repairs and upgrades for consumers, but he often utilizes this content to continuously train his staff, and to share helpful information to RV consumers that follow his various social media platforms.
CONTRIBUTING AUTHOR AT RV TRAVEL.COM
RVtravel.com is a successful online newsletter with an average of nearly 2.5M views per month. Dustin is featured 3 – 4 times per week where he shares products, repairs, and maintenance tips. Dustin has also contributed to numerous RVtravel.com livestreams entitled Talkin’ RV Tech. Dustin has over 200 published articles with RVTravel.com with numerous articles to be released weekly. Dustin has also contributed to both audio and video podcasts with fellow RVtravel.com contributing authors.
CONTENT CREATOR
With a passion for teaching others how to fix and maintain their RVs, Dustin has created an online presence on multiple social platforms. Most notably, Dustin manages multiple Facebook groups, where he interacts with nearly 65K group members, obtaining over 500,000 monthly views. With over 300 videos available on his YouTube channel (Your RV Specialists), Dustin has garnered over 1M views.
Business Website Articles by Dustin
YouTube Channel
Dustin and Ashley Simpson, release weekly videos and currently over 300 videos available on his YouTube channel (Your RV Specialists), Dustin has garnered over 1M views.
https://youtube.com/@yourrvspecialists
PRIOR PROFESSIONAL EXPERIENCE
REGIONAL PARTS MANAGER, PAN PACIFIC RV CENTER – FRENCH CAMP, CA
Dustin was responsible for overseeing the parts department at three locations. During his time with Pan Pacific RV Center, he cleaned up neglected inventory at all 3 store locations and completed 2 full store resets with new products. Dustin ensured inventory accuracy, managed, and trained all parts employees. He also assisted the service department in meeting and exceeding their production goals by providing their requested parts. Dustin was responsible for attending the RV parts distributor shows and completed parts ordering for all locations. Additionally, Dustin attended both the RVIA and RVDA shows and training.
SERVICE MANAGER, CAMPING WORLD – VACAVILLE, CA
Dustin was responsible for overseeing the entire service operations. He provided and led weekly RVIA & RVDA in-house training for RV technicians, sales team, and service writers. He managed and trained warranty administrators and back parts counter. Dustin implemented changes within the service department to include a central dispatch and played a major role in infrastructure changes store-wide, including service, parts, and back counter parts. Dustin also led multi-store location training on products, safety, sales and walk through training.
CENTRAL VALLEY RV REPAIR, INC. SERVICE CENTER
Dustin’s repair facility and mobile service team of 3 vehicles was the top-rated authorized Alfa repair center in the state of California. Not only did his team perform warranty repairs; During this time, Dustin and his entire staff were paid to visit both Alfa manufacturing plants (motorized & fifth wheel) yearly. The team toured the production lines and shared possible changes that the Alfa team may consider doing in their design and production process to prevent future warranty claims. Dustin’s team also completed repairs for customer pay, insurance work, extended warranty, and manufacturer warranty for numerous other manufacturers besides Alfa.
EDUCATION, CERTIFICATIONS & MISCELLANEOUS
VARIOUS CERTIFICATIONS THROUGH RV INDUSTRY
RVs are complicated products because they contain so many different parts and components. A typical RV is largely assembled from various parts and components manufactured by outside vendors. Any of the components supplied by such vendors may contain factory or manufacturing defects related to the function or safety of the RV.
The business of RV defects and repairs is not a cookie-cutter business; it is complex with hundreds of variables. Multiply these variables with the different RV models produced and you begin to get an idea of the problems involved. There is continuous training and daily, weekly, and monthly training.
With over 25 years in the industry, Dustin has completed countless hours of training from various suppliers, RV shows, and RV Parts Distributors which includes: Keystone Automotive, NTP-Stagg, AIM, Land N Sea, Coast Distributing, Meyer Distributing, All-Rite, and Wholesale Trailer.
Dustin has also maintained close relationships with independent outside RV training vendors and receives training on the brands they represent. These vendors include: Dealer Resource Group, VanDyke Enterprises, and Tom Manning & Associates.
Dustin has also received training through the RV Training Institute, Florida Gateway College (RV Service Technician Training), RV Industry Association (RVIA), Recreational Vehicle Dealer Association (RVDA) and Spader Business Management. These trainings included courses for Service Manager, Service Advisor, RV Technician and Parts Manager.
Throughout Dustin’s ownership of his RV repair center, his team performed manufacturer warranty for multiple RV manufacturers as an authorized service center. In order to become an authorized service center, Dustin was required to receive both on-site and online training courses through these various RV manufacturers including: Winnebago, Alfa Leisure, Keystone, Thor, Forest River, Fleetwood, Weekend Warrior, Airstream, Jayco, Four Winds, Outdoors RV, Grand Design RV, Monaco RV, Tiffin Motorhome, Coachmen, Renegade, Safari, East to West RV, Alliance, CrossRoads RV, Genesis RV, Heartland RV, Lance Camper, Starcraft, Northwest Mfg, VanLeigh RV, Eclipse RV, Newmar Corporation, Intech RV, KZ Inc, and Newell Coach. In addition to training from horse trailer industry lines, utility trailers and boat trailers.
Dustin has also completed several certifications and training through RV parts suppliers, manufacturers and vendors including: Lippert Components, Dometic, Suburban, Atwood, Coleman RVP, Carefree, King Control, Blue Ox, Camco, Winegard, Southwire, WFCO, Dura Faucet, Flair-It, Valterra, Fulltyme RV, Thetford, Norcold, LaSalle Bristol, Barker, Icon, Splendide, Furrion, MEC, JR Products, AP Products, RV Designer, Safe T Alert, Gas Stop, Onan Generator, Generac, Honda, Yamaha, Briggs & Stratton, Power House, Firman Power Eq, Star Tron, Arcon, Go Power!, Victron Energy, Samlex Solar, Xanrex, Sun Cycle Battery, Battle Born Battery, Expion Battery, Interstate Batteries, Progressive Dynamics, Hughes Auto, Intellitec, Prime Products, Park Power, Mighty Cord, Bargman, Thin-Lite, Battery Systems, Cell Energy, Jensen, Voyager, Fan-Tastic Fan, Maxx Air, Gaco, Kool Seal, Dicor, Alpha, ADCO, Kwikee, Stromberg Carlson, Ultra-Fab, MORryde, BAL RV, Reese, Snap Pad, Demco, Roadmaster, Dexter, Alco, Brake Buddy, Hopkins, Pollack Hayes, Tekonsha, Fire Stone, Sumo Springs, Cat Strap, Tire Minder, B&W, Pull-Rite, E2 Hitch, Husky, Curt, Draw-Tite, Fastway, Solera, Dinosaur Electronics, Speciality Recreation, Qest Fittings, Sea Tech, AMC, Classic Accessories, Airxcel, DISH, Ventmate, Aqua Pro, Dee Zee, Heng’s Industries, Flojet, Pentair, EternaBond, Geocel, Faulkner, Hellwig, Dri-Z-Air, Eaz-Lift, First Alert, MC Enterprises, Magnum Energy, NOCO, Nordic, Protect-All, SIKA, RV Air, StarBrite, 303 Products, Thomas Payne, Walex, WeatherTech, Zamp Solar – and many more companies throughout all the years being in the industry.
RV INDUSTRY INSURANCE & EXTENDED WARRANTY
Throughout the last 25 years in the industry, Dustin has helped thousands of RV owners with both insurance claims and extended warranty claims. Here is a list of just some of the companies he has worked with:
- Insurance: Progressive Insurance, AAA Insurance, State Farm Insurance, Geico Insurance, Nationwide Insurance, USSA Insurance, Good Sam Insurance, Safeco Insurance, National General Insurance, The Hartford Insurance, American Modern Insurance, and GMAC Insurance.
- Extended Warranty: United States Warranty Corporation, Wholesale Warranties, CSP Claims, Good Sam, American Guardian, EasyCare Insurance, Cornerstone Insurance, Portfolio Protection, Protective Asset, MBA Insurance and Phoenix American.
RV INDUSTRY TRAINER
Dustin has helped to train RV technicians through his years in the industry. Outside of California RV Specialists he has led training classes at Geweke RV, Camping World, Pan Pacific RV, and Central Valley RV, Inc. He has also provided safety classes, product information and maintenance instructions at RV shows, RV rallies, Good Sam Shows and local campgrounds. He has also provided RV industry software training for Reynolds & Reynolds, IDS, SNI and Quickbooks.
PUBLICATIONS ABOUT BUSINESS
- RV PRO Magazine – April 2021 Issue – 6-page feature on California RV Specialists for their spotlight for RV Dealers and Repair shops.
- Herlife Magazine – March 2020 Issue – Entrepreneurial Issue featuring Dustin & Ashley Simpson.
- RV BUSINESS – March 2020 Issue – RV Industry News, Business Spotlight.
COSUMNES RIVER COLLEGE – SACRAMENTO, CA
Relevant course work included: Business Administration, Management and Marketing.
SAN JOAQUIN DELTA COLLEGE – STOCKTON, CA
Relevant course work included: Architecture, Engineering, ICBO Building Inspection and Drafting.
CALIFORNIA ARMY NATIONAL GUARD
Dustin proudly served his country in the California Army National Guard.
GALT, CA – POLICE CADET
Dustin proudly served the Galt Police Department for Sacramento County as a volunteer police cadet during his high school years.
Statement
We try to educate and inform RV buyers, sellers, current owners, insurance, and extended warranty companies on the condition of the RV they have an interest in with an in-depth, independent, 3rd party inspection followed by a detailed report, with photos, showing potential issues or hazardous conditions.