In September, I started writing a 5-part series on RV manufacturer warranties. The topics included the following:
- Part 1: Why I would love to do your RV Manufacturer Warranty repairs
- Part 2: Why I refuse to honor your warranty!
- Part 3: Why you’re getting the runaround from your RV dealership
- Part 4: My honest, open letter to RV manufacturers
- Part 5: My advice to the consumer
After the fifth part was released, I thought I had put that topic to bed. Little did I know, a decision I made earlier this year would come back to haunt me. Against my better judgment, and against my wife’s wishes, I scheduled one more RV manufacturer warranty repair. The appointment came and went and, as per usual, my team went to bat for the customer.
50 days later, the repairs were declined by the manufacturer.
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I hope you enjoy this video update where I eat major “crow.” I admit it: My wife was right and I was wrong!
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Dustin owns and operates California RV Specialists, an independent RV repair shop located in Lodi, CA. He thrives on sharing his knowledge and enthusiasm of RV repair and maintenance with his team, customers, and virtual friends.
Be sure to check out his YouTube channel where he shares what’s going on in the shop and the product offerings in the store. Dustin is also very active on Facebook. Join his group, RV Repairs and Tips – What’s in the shop!
Dustin proudly operates the business alongside his wife, Ashley; but the true pair that run the show are their Boston Terriers, Arvie and Hitch.